Table of Contents
Welcome to Remark ("Platform," "we," "us," or "our"). By accessing or using our services, you agree to these Terms. Please read them carefully.
Section 01
Remark is an online marketplace that allows students to buy and sell books, including annotated textbooks. We are not the seller of any items listed. All transactions occur directly between users.
We do not:
Section 02
To use Remark, you must create an account. You agree to:
We may suspend or terminate accounts at any time for violations of these Terms or for any other reason at our discretion.
Section 03
By listing an item on Remark, sellers agree that they:
Sellers assume all liability for damages, injuries, or legal issues arising from items they sell or ship through the Platform.
Section 04
Users may NOT list or ship:
Remark reserves the right to remove any listing at our sole discretion and without prior notice.
Section 05
Buyers agree to:
Section 06
Payments on Remark are processed through Stripe, a third-party payment processor. Remark uses an escrow model — funds are held until delivery is confirmed by carrier scan. By using the Platform, you also agree to Stripe's terms of service.
We are not responsible for payment processing errors, bank fees, or disputes initiated outside the Remark Platform. A 10% platform fee is applied to each transaction.
Section 07
Shipping labels are generated by Remark via EasyPost and handed to sellers. The carrier's acceptance scan is the trigger for escrow release. Remark is not responsible for:
Buyers have a 48-hour window after confirmed delivery to open a dispute for items not as described.
Section 08
The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or free of harmful components.
Section 09
To the maximum extent permitted by law, Remark is not liable for:
Section 10
You agree to defend, indemnify, and hold harmless Remark and its officers, directors, and employees from any claims, damages, losses, or expenses (including legal fees) arising out of:
Section 11
By posting content on Remark (photos, descriptions, messages), you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute that content solely for the purpose of operating the Platform.
You retain ownership of your content and may remove it by deleting your listings or account.
Section 12
We may suspend or terminate your access to Remark at any time, for any reason, with or without notice. Upon termination, all licenses granted to you under these Terms will immediately cease. Provisions that by their nature should survive termination will remain in effect.
Section 13
We may update these Terms at any time. When we do, we will revise the "Last Updated" date above. Your continued use of the Platform following any changes constitutes your acceptance of the updated Terms.
Section 14
These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.